Following the COVID-19 outbreak we may see some delays to shipping. We will continue to process orders quickly and efficiently for all customers. If you have any questions please contact us.
Using the Shipping Calculator
The simplest method for checking your shipping rate is to add your required products to the cart and then use the shipping calculator located towards the bottom of the cart page. This will give you an accurate shipping estimate for the items you wish to purchase.
If your country is not listed please contact us with your product requirements and a shipping address for a quote.
Delivery of products typically takes 1 week within Australia and up to 3 weeks for other destinations, except when placed during a pre-order period or if you have been notified otherwise. All timeframes provided are estimates only.
For more information check our Frequently Asked Questions guide.
Important Note for non-AU purchases:
When ordering products from BC Strength AU (Digital Start Lab Ltd) for delivery outside of Australia you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Additionally, please note that when ordering from BC Strength AU (Digital Start Lab Ltd), you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.